FAQs

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No, the cost of all services is covered by our funders and donors.

It depends on the program and where you live.

Emergency relief and Fresh Food program  – Boroondara residents (proof of address needed)

Integrated Family Services – Boroondara, Whitehorse, Monash and Manningham residents (referred by ChildFIRST)

Wellbeing counselling – Boroondara residents

Group sessions – many of our groups are aimed at Boorondara residents but if you live outside of the area you may still be eligible

Our general office hours are from 9 am to 5 pm, Monday to Friday. Reception closes at 4.30pm.

On Monday evening we are open for wellbeing counselling appointments until 8pm.

On average, people have between three to six sessions.  Once you have had your first session, your counsellor will be able advise how many sessions may be required.  Call us on 9831 1900 and ask to speak to our Wellbeing Counselling service to find out more.

No, we no longer have funding to provide vouchers.

Yes, Camcare has access to an interpreting service. Please call us on 9831 1900 and we can organise an interpreter prior to your visit.

No, we no longer have funding to provide this service.

Yes, there are no steps to the Camcare office and there is an accessible toilet.

Camberwell – There is free 2 hour and 4 hour parking in the streets surrounding Camcare.  The building car park is for staff only.

Ashburton – There is free 1 hour parking on Y street and a large free car park at the rear which has 2 and 3 hour parking.

Yes, all client information is kept confidential.  Please see our Privacy policy.

For longer term roles, we ask for a commitment of 12 months, however this may only be for 4 hours a week.  There are also short term projects of variable time lengths. Please note a Police Check and Working with Children Check is required for all volunteers.  For further information, contact the Manager Community Support.

The closest public transport are tram routes 70 and 75 and bus route 612.   Camberwell and Riversdale stations are within a 20 minute walk.

For more information, download our guide ‘Where is Camcare Camberwell‘.

The closest public transport is Ashburton station and bus route 734.

For more information, download our guide ‘Where is Camcare Ashburton‘.

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