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Feedback Summary

We undertake to analyse the results of the feedback we receive and will post reports on the website from time to time showing key issues, trends and our responses to the feedback.

The following is a selection of Client Feedback responses as at May 2016:

 What do you remember as being most helpful to you?

  • “She understood how I was feeling, she went out of her way to help, and eventually led me to Eastcare.”
  • I felt supported and encouraged to cooperate and work on the issues. I called her many times feeling challenged and she always helped me resolve the issues.”
  • “Jennifer was very compassionate and pragmatic about giving me possible options and solutions.”

A summary of recent Client Feedback Reports are available for viewing here:

Summary of Feedback Questionnaires as at May 2016